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Troubleshooting
Troubleshooting
Having problems? Solutions live here.
11 articles in this collection
Written by
Milos
How to enable support access to your Google Ads account?
Instructions on how to enable ClickGUARD support to access your Google Ads account for support purposes.
Written by
Milos
Updated over a week ago
Removed ClickGUARDs access by accident
What to do when you accidentally unlinked ClickGUARD in Google Ads...
Written by
Milos
Updated over a week ago
Missing GCLID in Click Reports
Learn about missing GCLID in click reports
Written by
Milos
Updated over a week ago
Website tracking code is not working
Not seeing any organic clicks or unique devices? Here's why.
Written by
Milos
Updated over a week ago
Google Ads account synchronization is disabled
Unable to synchronize your Ads account? Here's why and what to do about it.
Written by
Milos
Updated over a week ago
Getting ad clicks from wrong GEO locations
Seeing wrong geographical locations in your ad clicks? Here's why...
Written by
Milos
Updated over a week ago
ClickGUARD is not logging clicks
Step-by-step guide to make sure ClickGUARD can track ad clicks.
Written by
Milos
Updated over a week ago
Number of clicks in ClickGUARD does not match report in Google Ads
Everything on potential discrepancies between data shown in ClickGUARD and in Google Ads.
Written by
Milos
Updated over a week ago
Click limit breached
See what to do when you breach your click limit.
Written by
Milos
Updated over a week ago
Low-level tracking templates override account-level tracking template
What to do when you have tracking templates on campaigns, ad groups or ads.
Written by
Milos
Updated over a week ago
Why can't you use cities and regions as rule conditions?
Geo-location process is not accurate enough to avoid false positives.
Written by
Milos
Updated over a week ago