Account Management

Everything about ClickGUARD accounts, subscriptions and team management.

44 articles in this collection
Written by Milos and Alex

Google Ads Accounts

How to add a Google Ads account to ClickGUARD?

Adding Google Ads accounts is easily done on the Accounts page.

Written by Alex
Updated over a week ago

How to add Manager (MCC) Account to ClickGUARD?

You can add an unlimited number of MCC (Manager) accounts on the Accounts page.

Written by Milos
Updated over a week ago

How to synchronize changes in Google Ads with ClickGUARD?

How to manually sync your Google Ads with ClickGUARD.

Written by Alex
Updated over a week ago

How to activate/deactivate your Google Ads account in ClickGUARD?

Easily toggle ClickGUARD for your Google Ads in your Accounts page.

Written by Milos
Updated over a week ago

How to remove your Google Ads account from ClickGUARD?

Remove Google Ads from ClickGUARD on your Accounts page.

Written by Milos
Updated over a week ago

Account Access

What is the ClickGUARD customer number?

ClickGUARD uses a unique customer account number to identify users.

Written by Alex
Updated over a week ago

How to add team members to ClickGUARD?

You can easily add team members with separate access to your ClickGUARD account.

Written by Alex
Updated over a week ago

Suspended account

A ClickGUARD account can get suspended due to various reasons and can be resumed after a manual review.

Written by Alex
Updated over a week ago

ClickGUARD Subscription

What is a ClickGUARD subscription plan?

You need a subscription plan in order to use ClickGUARD's protection and optimization tools.

Written by Milos
Updated over a week ago

Standard VS Custom ClickGUARD Subscription plans

Learn about the differences between standard and custom subscription plans in ClickGUARD.

Written by Milos
Updated over a week ago

How to change ClickGUARD subscription plan?

You can change your ClickGUARD plan by visiting your Subscription page or by reaching out to support for a custom plan.

Written by Alex
Updated over a week ago

How to request a quote for a ClickGUARD subscription plan?

You can request a quote from your Subscription page

Written by Milos
Updated over a week ago

How to resume an inactive ClickGUARD subscription?

You can resume an inactive ClickGUARD subscription any time from your Subscription page.

Written by Alex
Updated over a week ago

How to cancel ClickGUARD subscription?

Cancel ClickGUARD subscription on your Subscription page or by reaching out to support via email or in-app chat.

Written by Alex
Updated over a week ago

How to cancel ClickGUARD TRIAL?

Cancel ClickGUARD TRIAL period on your Subscription page or by reaching out to support via email or in-app chat before TRIAL ends.

Written by Alex
Updated over a week ago

How to restart previous ClickGUARD subscription?

Easily resubscribe to your last ClickGUARD plan on your Subscriptions page.

Written by Milos
Updated over a week ago

How to check click limit information?

You can check your click limit on your Subscription page as well as your Google Ads Accounts page.

Written by Milos
Updated over a week ago

Do IGNORED clicks count against click limit?

IGNORED clicks do not count against your click limit. Clicks can be ignored after your click limit is breached.

Written by Milos
Updated over a week ago

For how long does ClickGUARD retain click data?

Learn how ClickGUARD retains data on clicks from Google Ads and other paid or organic sources.

Written by Milos
Updated this week

ClickGUARD Service Tiers

ClickGUARD service tiers

Multiple service / feature tiers catering to different business needs and advertising strategies.

Written by Milos
Updated over a week ago

What is included with AuditGUARD subscription plans?

LEGACY PLAN / Perfect for small businesses interested in knowing everything about ad clicks generated by Google Ads campaigns.

Written by Milos
Updated over a week ago

What is included with ActiveGUARD subscription plans?

Perfect for small businesses getting repetitive fraudulent and underperforming paid traffic from Google Ads campaigns.

Written by Milos
Updated over a week ago

What is included with PremiumGUARD subscription plans?

Perfect for all businesses looking to beat competition and maximize their ROAS.

Written by Milos
Updated over a week ago

What is included with EliteGUARD subscription plans?

Perfect for businesses seeking to scale their ROAS and sales 10x.

Written by Milos
Updated over a week ago

ClickGUARD Billing

Consent information for VISA card holders

Read prior to entering your credit card details and starting ClickGUARD TRIAL

Written by Milos
Updated over a week ago

What is the billing period in ClickGUARD?

Billing period is the period of time you pre-paid for using a ClickGUARD plan.

Written by Milos
Updated over a week ago

Which payment methods are supported in ClickGUARD?

ClickGUARD supports credit card, PayPal and wire transfer payments.

Written by Milos
Updated over a week ago

Does ClickGUARD support PayPal payments?

ClickGUARD supports PayPal payments. PayPal subscriptions are not enabled by default.

Written by Milos
Updated over a week ago

Does ClickGUARD support wire transfer payments?

ClickGUARD supports wire transfer payments for enterprise customers.

Written by Milos
Updated over a week ago

Can payments in ClickGUARD be postponed?

Billing in ClickGUARD is pre-scheduled and cannot be postponed.

Written by Milos
Updated over a week ago

What happens if payment fails in ClickGUARD?

ClickGUARD will make 3 attempts in 72 hours to charge your payment method before cancelling your subscription.

Written by Milos
Updated over a week ago

How to update credit card and billing information?

You can manage your payment and billing information on the Subscription page.

Written by Milos
Updated over a week ago

How to receive ClickGUARD invoices / receipts via email?

You can opt-in to get your ClickGUARD receipts via email.

Written by Milos
Updated over a week ago

How to download invoices in ClickGUARD?

View your billing history and and download invoices / receipts in your Subscriptions page.

Written by Milos
Updated over a week ago

Team Management

ClickGUARD Team Management - Overview

Add and manage unlimited Manager and Analyst team members in ClickGUARD.

Written by Milos
Updated over a week ago

What are Manager users in ClickGUARD?

Manager users can view and manage Google Ads accounts assigned to them in ClickGUARD.

Written by Milos
Updated over a week ago

What are Analyst users in ClickGUARD?

Manager users can view Google Ads accounts assigned to them in ClickGUARD.

Written by Milos
Updated over a week ago

How to add a team member to ClickGUARD?

You can add managers and analysts to your ClickGUARD account from the Team Management page.

Written by Milos
Updated over a week ago

How to assign team members to a Google Ads account in ClickGUARD?

You can assign team members to one or more Google Ads accounts in ClickGUARD on your Team Management page.

Written by Milos
Updated over a week ago

How to remove a team member from ClickGUARD?

You can remove a team member from ClickGUARD in your Team Management page.

Written by Milos
Updated over a week ago

User Settings

How to use 2-factor authentication with your ClickGUARD account?

You can turn on 2-factor authentication for your ClickGUARD account in User Settings.

Written by Milos
Updated over a week ago

How to change your user information in ClickGUARD?

You can change your user information in User Settings.

Written by Milos
Updated over a week ago

How to change your password in ClickGUARD?

You can change your password in User Settings.

Written by Milos
Updated over a week ago

How to reset your password in ClickGUARD?

Send a password reset email to your email address to reset your ClickGUARD password.

Written by Milos
Updated over a week ago