When you sign up for a ClickGUARD a unique customer number is assigned to you.

ClickGUARD uses this number to identify you when you're contacting support and when you are:

  • using an email address that is different than the one you used when signing up;

  • reaching out via chat when not logged in to the application.

How do I find your customer number?

When you log in to your ClickGUARD account, click on your name in the top right corner and select "Account Information" from the drop-down menu:

You will then see your customer number:

Do team members have different numbers?

Team members have the same customer number as the primary user.

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