Q: How does ClickGUARD check IP addresses?

ClickGUARD uses a suite of geo-location and anti-fraud services to retrieve detailed information about the IP address of people (and bots) that click on your ads. The information includes, but is not limited to: <ul> <li>ISP (Internet Service Provider)</li> <li>geographical location of the IP address (city-level / postal code accuracy)</li> <li>is IP blacklisted (various malware and anti-fraud blacklists)?</li> <li>does IP address belong to a public proxy / VPN or Tor browser?</li> <li>the threat level of the IP address</li> </ul> <h6 id="howcanyouusethisinformation">How can you use this information?</h6> With ClickGUARD, all information about an IP address is made actionable through automated rules. You can set different thresholds for different combination of conditions. For example, you can limit the number of clicks that a certain IP address can make if it is a proxy or block all clicks that come from IPs that are located outside of your targeted location.

Q: How to remove ClickGUARD as manager in Google Ads?

Important: Removing ClickGUARD's access to your Google Ads does not stop your ClickGUARD subscription or TRIAL. You can view managers of your Google Ads account by choosing "Tools &amp; Settings" &gt; "SETUP" &gt; "Account Access": <img src="https://storage.crisp.chat/users/helpdesk/website/480f8ec7e1132000/li_6gsr0q.png" alt="" /> If you wish to remove ClickGUARD's manager access to your Google Ads, find ClickGUARD within "Managers" tab and click "REMOVE ACCESS" in the "Actions" column: <img src="https://storage.crisp.chat/users/helpdesk/website/480f8ec7e1132000/li_19byaxb.png" alt="" />

Question 1

How to install ClickGUARD tracking code?

Accepted Answer

You can find the tracking code for your website in your ClickGUARD dashboard by visiting Site settings page, and then clicking on the Tracking tab.

Click on the icon in the top right to copy it.

To install it on your website paste it like any other tracking pixel. You can put it inside the tag at the very bottom.

Important: You should add tracking code to your website layout, so that it's loaded on every page on the website. This will ensure that no activity goes unrecorded by ClickGUARD.

More information:

Question 2

How to set up automatic click tracking with Google Ads?

Accepted Answer

In order for ClickGUARD to track paid traffic coming from Google Ads, we need to configure a tracking template on Google Ads account level.

By doing this, all traffic coming from your ads will be tracked to ClickGUARD.

To enable automatic setup of click tracking, visit PPC accounts page, select your Google Ads account and open the Tracking tab.

PPC Accounts

Enable the Automatically configure click tracking toggle, and click Save settings. Now ClickGUARD will automatically set tracking template on your Google Ads account to enable tracking of paid traffic.

Are there alternatives?

Yes. If you're already using tracking template, you can configure click tracking with URL suffix only.

Can I configure tracking manually in Google Ads?

Yes, it can be configured manually.

Question 3

How does ClickGUARD check IP addresses?

Accepted Answer

ClickGUARD uses a suite of geo-location and anti-fraud services to retrieve detailed information about the IP address of people (and bots) that click on your ads.

The information includes, but is not limited to:

ISP (Internet Service Provider)
geographical location of the IP address (city-level / postal code accuracy)
is IP blacklisted (various malware and anti-fraud blacklists)?
does IP address belong to a public proxy / VPN or Tor browser?
the threat level of the IP address

How can you use this information?

With ClickGUARD, all information about an IP address is made actionable through automated rules. You can set different thresholds for different combination of conditions. For example, you can limit the number of clicks that a certain IP address can make if it is a proxy or block all clicks that come from IPs that are located outside of your targeted location.

Question 4

How to remove ClickGUARD as manager in Google Ads?

Accepted Answer

Important: Removing ClickGUARD's access to your Google Ads does not stop your ClickGUARD subscription or TRIAL.

You can view managers of your Google Ads account by choosing "Tools & Settings" > "SETUP" > "Account Access":

If you wish to remove ClickGUARD's manager access to your Google Ads, find ClickGUARD within "Managers" tab and click "REMOVE ACCESS" in the "Actions" column:

Question 5

How to test if ClickGUARD is tracking clicks?

Accepted Answer

The best indicator that ClickGUARD is logging and tracking your paid traffic is to see clicks in ClickGUARD within Click Reports. However, there is a great way to test the tracking template directly in Google Ads.

Login to Google Ads and go to the account or campaign settings where you installed ClickGUARD's tracking template. Under "Tracking" you will notice a blue "TEST" command:

Hit the "TEST" and let's interpret the results.

Successful Test

When the test is successful, Google Ads will both confirm that the tracking succeeded and that your landing page was found:

If you haven't configured ClickGUARD to ignore clicks from Google ad bot, you will be able to see clicks from the successful test in your Click Reports as ADBOT clicks.

Issues with Tracking

Issues with tracking will be shown by Google, and will usually be related to your final URL (landing page) not being accessible to Google's test:

In these cases you would need to check why your landing page URL was not properly formed during tracking. Best way to understand this is to mouse over the tracking template URL to get a more detailed tracking trail:

![](https://storage.crisp.chat/users/helpdesk/website/480f8ec7e113

Question 6

How to install the website tracking code with Google Tag Manager?

Accepted Answer

Adding the tracking code via Google Tag Manager follows the same process as adding any kind of HTML code snippet to your website.

Login to your GTM account and select the correct website project and follow these steps:

Step 1 - Add new tag

Click on the "New Tag" button:

In "Tag Configuration" select the “Custom HTML Tag” product:

Step 2 - Paste the code

Visit Account Settings to obtain your custom website tracking code.

In the “Tag Configuration” card - paste your tracking code into the “Custom HTML” text box:

Step 3 - Set triggers

Within the "Triggering" card - chose “All Pages” to have the code run on all pages:

Note: In case you want the code to run on specific pages (e.g. landing pages for your protected campaigns) select the “Some Pages” option and define your own rule.

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